Front door ramp

The bus arrives at the stop…

Boarding procedure
To find out if the arriving bus has a ramp at the front, look for the signs posted next to the doors.

A universal wheelchair symbol on the left side of the front door means that the ramp is at the front.

On the right side of the rear door, another sign points to the access ramp at the front of the bus.

Inside, the area reserved for wheelchair users is in the middle of the bus. The area is clearly identified by signs.

Aboard buses with a ramp at the front, clients in a wheelchair have priority, meaning they board before other transit users waiting at the bus stop.

For your safety, you must wait until the ramp is fully extended to the sidewalk before starting to board.

Once inside, pay your fare with the driver – remember to keep your proof of payment until the end of your trip – and position your wheelchair in the reserved area.

For your safety, refer to the illustration below: position your wheelchair so that you are facing the back of the bus, and back up against the padded cushion. Do not position your wheelchair in any other way.

A driver is sometimes forced to make abrupt manoeuvres because of traffic. Make sure that you apply the brakes on your wheelchair before the bus leaves the stop.

If your wheelchair is equipped with a seatbelt, we recommend that you use it.

You’ve reached your destination...

Exit procedure
Push the stop button on the underside of the folding seat.

For your safety, if it is not possible to extend the ramp at the stop you requested, the driver will invite you to exit at the next accessible bus stop.

Once the bus has come to a full stop and passengers have exited the bus, position your wheelchair facing the front door.

The driver will lower the front of the bus and extend the front ramp.

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