Rear door ramp

The bus arrives at the stop…

Boarding procedure
A universal wheelchair symbol on the right side of the rear door means that the ramp is at the rear of the bus.

The area reserved for wheelchair users is next to the rear door and is clearly identified by signs.

For your safety, the driver will wait until the other passengers have exited the bus before extending the ramp. You must wait until the ramp is fully extended before starting to board.

Once inside, you must wait until the rear doors are completely closed before backing up and positioning your wheelchair in the reserved area.

You must show a valid transit fare when requested for fare control. If you do not have an OPUS card, you must pay your fare by mail. You can obtain payment envelopes by calling Customer Service 514 786-4636 (options 4 and 1).

For your safety, position your wheelchair so that you are facing the back of the bus, backing up against the padded cushion. Do not position your wheelchair in any other way.

A driver is sometimes forced to make abrupt manoeuvres because of traffic. Make sure that you apply the brakes on your wheelchair before the bus leaves the stop. If your wheelchair is equipped with a seatbelt, we recommend that you use it.

You’ve reached your destination...

Exit procedure
Push the stop button on the underside of the folding seat. For your safety, if it is not possible to extend the ramp at your requested stop, the driver will invite you to exit at the next accessible bus stop.

Once the bus has come to a full stop and passengers have exited, position your wheelchair facing the rear door.

The driver will lower the bus, if needed, extend the ramp and then open the doors.

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